Sales terms

Last updated: 15 October 2026

1. Purpose

These Sales terms (the “Sales terms”, also referred to in French as “CGV”) govern the contractual relations between Jamodio, published by Benoît Godard (see Legal notice), and any user subscribing to a paid offering of the Service, once such offerings are introduced.

They supplement the Terms of Service, which remain applicable to all users, whether on free or paid access.

2. Offerings

Jamodio offers a free plan (Free) and three paid subscription plans — Duo, Teacher and Band —, each billed monthly or yearly. Their content and price are described on the Pricing page; the applicable price is the one displayed when you subscribe, restated before you confirm the payment.

Free trial

• A first subscription to a paid plan comes with a 7-day free trial.
• People who joined the Jamodio waitlist and confirmed their email address, as well as people whose application to the private beta remained pending or whose invitation was never used, get a 30-day free trial (“first month free”) on a first subscription taken out with the address of their sign-up or application no later than 30 November 2026 at midnight (Paris time).
• One trial per account: an account that has already had a subscription or a trial no longer gets one (the Founder offer below excepted).
• One trial per bank card: if the card entered has already been used for a free trial, on this account or another, the subscription is cancelled as soon as it is created, with nothing charged; you can still subscribe without a trial.
• For these trials, a bank card is requested when you subscribe; nothing is charged during the trial. Unless you cancel before it ends (My account → Subscription), the subscription becomes paid when the trial ends, on the date of the first charge. The trial length and that date are shown before you confirm the payment.

Founder offer

• Members of the private beta who hold the Founder badge get, once, a 90-day free trial (or 365 days when their My account page says so) on the plan of their choice, with no bank card.
• The offer is started from My account → Subscription, from 4 November to 4 December 2026 inclusive. On 5 December 2026, the access offered during the beta ends: an account without a subscription then goes back to the free plan (Free).
• Nothing is charged during the trial. To continue afterwards, the Founder adds a bank card from My account; otherwise the subscription stops when the trial ends, at no cost, and the account goes back to the free plan.
• If the chosen plan is lower than the one offered during the beta, the extra studios are archived and invited musicians are removed from the studios as soon as the offer starts; what will be removed is shown, and must be accepted, before confirming.

3. Payment

Payments are processed exclusively via Stripe, a specialized provider compliant with PCI DSS standards, in a form embedded in jamodio.com. No banking data passes through or is stored on Jamodio's servers. Accepted methods: bank card and, depending on the device and browser, the other methods offered by Stripe (for example Apple Pay). The subscription is charged at each renewal, monthly or yearly.

4. Right of withdrawal

For contracts concerning the supply of non-material digital content the performance of which has begun after the consumer's prior express consent and express waiver of the right of withdrawal, that right ceases pursuant to Article L.221-28, 13° of the French Consumer Code.

At the time of subscription, you will be asked to expressly confirm the immediate start of the supply of the Service and to waive your right of withdrawal. Without such waiver, you will have a period of 14 calendar days from subscription to withdraw without reason.

5. Termination

You can cancel your subscription at any time from My account → Subscription. Cancellation takes effect at the end of the current period, with no pro rata refund; during a trial, it prevents any charge. Deleting your account cancels the current subscription immediately, with no refund for the current period; you are warned before confirming.

6. Prices and changes

Prices are indicated in euros, all taxes included. As a French micro-entrepreneur under the French VAT exemption regime (Article 293 B of the French General Tax Code), the publisher does not charge VAT. Invoices will bear the statement “TVA non applicable, art. 293 B du CGI” (VAT not applicable, Article 293 B of the French General Tax Code).

The publisher reserves the right to adjust prices. Any change will be notified to subscribed users at least 30 days before entry into force. You will then be able to terminate free of charge before the new price takes effect.

7. Invoicing

An electronic invoice is issued for each payment; it is sent by email and available from My account → Subscription → “Card and invoices”.

8. After-sales service and mediation

User support is provided by email at support@jamodio.com. A response is provided within 24 business hours to subscribers, and as soon as possible for free accounts.

In accordance with the provisions of the French Consumer Code on “the consumer dispute mediation process”, after contacting us and failing a satisfactory response, you may have recourse, free of charge, to a consumer mediation procedure with:

9. Governing law

These Sales terms are governed by French law. In the event of a dispute, the French courts shall have exclusive jurisdiction, subject to mandatory consumer protection rules.

This page is provided in English for convenience. The French version prevails in case of any discrepancy.