Keep the studio tab awake
- To spare your computer, your browser can put a tab you're not looking at to sleep. Edge does it by default after 15 minutes without touching it.
- A sleeping studio tab stops answering: you leave the studio without knowing it, and the other musicians see you go.
- The studio tab itself asks to stay awake, and Edge honours it: nothing to do on your side, in principle.
- To be safe whatever happens: add jamodio.com to the sites your browser never puts to sleep (2 minutes, once).
What happens
When you play, you're not always looking at the studio tab: you read a chart in another tab, look for a song, or minimise the window. The sound keeps going: the Audio Engine makes it, not the browser.
But to your browser, a tab you haven't looked at for a while is "inactive". To free memory and save battery, it can put it to sleep: the page stops dead. The studio tab then stops answering the Audio Engine, which treats it as closed: you leave the studio, with no message, until you come back to the tab.
It has happened: alone in a studio, tab hidden in Edge, a musician was taken out of the studio 15 minutes to the second after their last action, and only came back 6 minutes later.
What Jamodio does for you
The setting that settles it for good
Add jamodio.com to the sites your browser never puts to sleep. Once, and you're done.
Microsoft Edge
Google Chrome
browsers' energy savers are stricter (Edge can put a tab to sleep after 5 minutes). Plug your laptop in to play: it's better for your audio interface too.
- You see "Your browser had put this tab to sleep": apply the setting above for your browser, then go back into the studio.
- You left the studio with no message at all: send a bug report from the Support page right after: the log says whether the page was put to sleep, and for how long.
- You use a browser other than Chrome or Edge: Jamodio is built for Chrome and Edge; with others, the studio can't guarantee the tab stays awake.
Still stuck? Write to support@jamodio.com: we reply within 24 hours.